Home » Frequently Asked Questions (FAQ’s)
Frequently Asked Questions (FAQ’s)
This area is for those clients with questions about our services. If you don’t find the answer to your question, please contact us by phone at 787-766-1335, or by email at [email protected].
This area is for those clients with questions about our services. If you don’t find the answer to your question, please contact us by phone at 787-766-1335, or by email at [email protected].
The list of books provides the necessary information to choose your books correctly. There you will find the ISBN, titles, publishing houses, and year of publication. With this information you will be able to find the book you need. You can also find the item on our page using the searcher and writing the title or ISBN.
You can find the year of the edition as part of the Copyright of the book. If you still have questions about the edition of your book, please reach us by email.
We DO buy and sell used books at any of our stores. This service is not available online.
You can use your scholarship or any special discount you might have, in any of our stores. This service is not available for online purchases.
Yes, you can click on the Lay-away icon when choosing your method of payment. After choosing this option, follow the instructions.
If you got the wrong order, you must come to one of our stores to do the change in person. It is important that you bring your receipt to do any change.
If a book is not available, we will let you know before processing your order. When the book becomes available, you will be able to order it again. We receive orders daily from publishing houses. The time frame for a book to arrive depends on the availability of the book.
Our company has a full inventory on scholar books, but if we don’t have the book you need, we DO can order it for you as far as the book is in the market. Please choose in our webpage the Customer service option, open a Ticket with the ISBN, title, publishing house and year of the book.
We use a security program that blocks any attempt to access our costumer’s information.
The estimated time for your order to arrive is two business day. If you don’t get your order by that time, you can contact us by email.
FedEx will handle your order. Online orders have a delivery charge of $5.00 for purchases from $1.00 to $500.00, and FREE SHIPPING on orders greater than $500.00, including to Vieques and Culebra. (Shipping charges to the rest of the United States vary according to purchase amount).
No, the book prices that appear listed in the Internet are the same prices as in our stores. Online orders have a delivery charge of $5.00 for purchases from $1.00 to $500.00, and FREE SHIPPING on orders greater than $500.00, including to Vieques and Culebra. (Shipping charges to the rest of the United States vary according to purchase amount).
NO. All orders placed online will be shipped by FedEx.